Blog
11 May 2022
Fictitious reviews from the internet
In theory, you are not at a lost position. Wise minds from various agencies have plenty of ready advice on how to get your business off the ground quickly. They suggest how your website should look. They advise you to create a lot of video content, as it sells better. They recommend not forcing customers to create accounts because it supposedly increases the number of abandoned carts by 24%. And then there are reviews of your store. But where to get them from, since you are just starting out and hardly anyone has bought anything from you? Fortunately, the internet is full of advertisements from people who eagerly write fictitious reviews about online stores. Just see for yourself:
Discover the Ultima RATIO Buyer Protection Program.
However, if you want to act fairly towards your customers and do not know how to make them trust your word, learn about our Ultima RATIO Buyer Protection Program.
It is based on the fact that you “connect” your store to our online mediation center. Customers visiting your store's website immediately see our widget. It looks like the Opineo, Trusted Shops, or Facebook widget. It encourages starting a conversation in case something goes wrong during their shopping.
The solution is very intuitive. If the problem cannot be resolved, an impartial mediator from our Center joins the discussion and proposes a solution. Since their decision is binding on you, the customer feels comfortable and secure. This is exactly how buyer protection programs work on Allegro or Amazon! Many people use the “Start a conversation with the seller” option and are impressed by how quickly and conveniently they can resolve issues with their purchased items.
What you gain:
you acquire credibility from day one of running your business - without the need to buy reviews online or forcing friends and family to write them
you elevate customer status at the moment they are one step away from making a purchase - customers know they will not experience frustration and disappointment when a product does not work and you ignore their arguments
you provide customers with a sense of security - any potential problems will be reported to us and not to you. They will not have to wait for someone to answer the phone and deal with their issue. They will also be able to complain to an independent mediator if they feel you have treated them unfairly
you increase sales - alleviating the anxiety of customers wondering if they can trust you yet
you ensure that customers do not go buy your products on Allegro or Amazon, where such programs have been around for a long time
you rid yourself of unpleasant obligations - your customers' claims will be verified by experienced court mediators. If customers are not right (which happens in the majority of cases), our mediators will relay this information to them
you will start cooperating with a renowned organization registered with UOKiK and notified to the European Commission
However, you do not have to take our word for it. Contact us and try our Program.
For stores operating for less than 2 years, we have a special offer - install our widget for 3 months for free (or rather for one zloty plus VAT) and see how it translates to your store's metrics.
If nothing positive happens, you can easily uninstall our widget and the situation will look as if nothing ever happened.
If, however, you notice a positive impact of our service on conversion and shopping cart size in your store - you will consider purchasing a paid subscription (149 zlotys net per month). And we will ask you to write something positive about us online :-).
The offer is valid until July 31, 2022. Do not hesitate. After all, we all want the Internet to become a safer and friendlier place for everyone.
The Ultima RATIO Team.